Privacy statement

Last updated: 21 May 2026

Infinite Health (referred to below as "we", "us" or "Infinite Health") takes the protection of your personal data seriously. This statement explains how we handle the data you share with us and what rights you have under the General Data Protection Regulation (GDPR, known in the Netherlands as the AVG). This English text is a translation provided for convenience; where it differs from the Dutch version, the Dutch text prevails.

1. Who is responsible?

The controller for the processing of your personal data is:

Infinite Health (trading name of Remko Opdam)
Floraronde 96
1991 HL Velserbroek, the Netherlands
Chamber of Commerce number: 95038329
Email: info@infinite-health.nl
Website: infinite-health.nl

2. What data do we process?

Depending on the programme you follow and the contact we have, we may process the following data:

• Contact details: name, address, email address, phone number, age
• Intake and goal information: training experience, goals, availability, motivation
• Body measurements: weight, height, body fat percentage, circumference measurements, strength progression
• Health information: injuries, limitations, medication or medical history relevant to training safely and effectively
• Nutrition information: eating pattern, allergies, preferences
• Payment details: invoicing details (you provide your account number, or payment runs via iDEAL)
• Communication data: email and WhatsApp messages relating to your coaching

3. What do we use your data for?

• Delivering the personal training programme you signed up for
• Drawing up a tailored nutrition plan and training plan
• Measuring and tracking your progress
• Communication between sessions (email, WhatsApp)
• Sending invoices and processing payments
• Meeting legal obligations, such as retention periods for invoicing
• Answering questions submitted through the contact form

4. On what legal basis?

We process your data on the basis of:

• Performance of the agreement: delivering your programme requires processing basic details, intake information and measurements.
• Legal obligation: for administration and tax retention periods.
• Legitimate interest: for regular communication, progress reporting and improving the service.
• Explicit consent: for processing health data (see section 5).

5. Special category data (health)

Under the GDPR, health data counts as "special category personal data" and warrants extra protection. We process this data only with your explicit consent, which you give by:

• completing the intake form in which you share relevant health information;
• signing or digitally approving the programme agreement.

You have the right to withdraw this consent at any time. We process this data solely in order to coach you safely and effectively.

6. How long do we keep data?

• Client details and programme records: up to 2 years after your last programme ends, so the information is available if you return and for customer service.
• Invoicing data: 7 years (statutory tax retention period).
• Email and WhatsApp correspondence: up to 2 years after the last contact.
• Intake requests that do not lead to a programme: up to 6 months after the last contact.

7. Who do we share data with?

We share your data only with third parties necessary to deliver the service, and only under a data processing agreement where the GDPR requires one:

• Google Workspace (Google Ireland Ltd), for email, calendar and file storage
• Web3Forms , which processes the contact form on the website
• Vercel (Vercel Inc.), which hosts the website
• Hostinger (Hostinger International Ltd), which manages DNS for the domain
• Bookkeeper / accountant , for invoicing and tax obligations
• Competent authorities , only where we are legally required to do so

We never sell your data to third parties for marketing purposes.

8. Cookies and website statistics

By default this website only places necessary cookies . All other cookies, for statistics and marketing, are only placed after you have explicitly consented via the cookie banner. We store your choice in a cookie (ih_consent). You can change your choice at any time using the Cookie preferences button at the bottom left of the page.

We use Google Consent Mode v2: as long as you have not given consent, statistics and marketing cookies are set to denied and no tracking cookies are placed.

Statistics (with consent). Once you consent, we measure anonymously how the site is used with:

• Google Analytics 4 (via Google Tag Manager). This places cookies such as _ga and _ga_<id> to measure visits. Google processes IP addresses in truncated form; we use this data only to improve the website, never to identify you personally.
• Microsoft Clarity. This places cookies (including _clck and _clsk) to understand how people scroll and click. Clarity masks form fields and other sensitive input by default, and they are not visible to us.

Marketing (with consent). This category is prepared for possible future advertising, for example Google Ads or remarketing. As long as you do not consent, no marketing cookies are placed.

You will find more information in Google's privacy policy and Microsoft's privacy statement. You can also block or delete cookies at any time through your browser settings.

9. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. These include encrypted connections (HTTPS), secure passwords and restricted access to personal data.

10. Your rights

Under the GDPR you have the following rights regarding your personal data:

• Access: you may ask what data we process about you.
• Rectification: having incorrect data corrected.
• Erasure ("right to be forgotten"): deletion of your data, insofar as we are not under a statutory retention obligation.
• Restriction: having processing restricted in certain situations.
• Objection: objecting to processing based on legitimate interest.
• Data portability: receiving your data in a common format so you can transfer it.
• Withdrawing consent: you can withdraw consent already given at any time.

Send an email to info@infinite-health.nl to exercise any of these rights. We respond within 4 weeks.

11. Making a complaint

Do you have a complaint about how we handle your personal data? Please contact us first at info@infinite-health.nlso we can find a solution together. You also always have the right to complain to the Dutch supervisory authority, the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

12. Changes

We may change this privacy statement from time to time in response to new developments, changes in legislation or new services. The date of the last change is shown at the top of this page. We recommend checking this page occasionally.